One interesting aspect is the economics behind the ticketing. And I thought distance and fuel costs were the main criteria.
Some more interesting reading here
Q: You also got access to American's Dallas command center.
A: It's so quiet. Guys on headsets. Total Mission Control. They're tracking the performance of every flight. They're on the phone with NORAD (North American Aerospace Defense Command). There was a Tokyo-New York flight where a passenger was beating his wife and then punched a flight attendant. Now it's standard procedure to just call NORAD and get an escort of fighter jets. You act first and ask questions later.
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